We have learned about a new Firefox bug affecting SpeedGrader.
If it does not, please email us at so we can investigate further. Upload the file again by following these instructions:Īfter you save the changes, please check to see if the file previews correctly. Click on Files and then delete the file presenting issue by following these instructions:Ĥ. Then, drag your mouse over the Courses tab and select the course containing the affected file.ģ. Open the browser and log into Canvas at with your PennKey username and password.
#OPEN CANVAS 6 PROBLEMS HOW TO#
Here are instructions for how to clear a cache on a PC:Īnd here are instructions for how to clear a cache on a Mac:Ģ. If you are already using a supported browser version, please clear your browser’s cache. Please consult this list to see the browser versions Canvas currently supports: Whether you are using Firefox or another type of browser, please note that you should always use a version of a browser that Canvas supports to avoid issues affecting older versions. Check to see that you are using a supported browser version. To fix this issue, you can do the following:ġ.
#OPEN CANVAS 6 PROBLEMS DOWNLOAD#
Fortunately, this bug does not affect users’ ability to download files, just the ability to preview them, so anyone with access to a file in a Canvas site can download it by clicking on the file link even when the file preview is not working.
#OPEN CANVAS 6 PROBLEMS CODE#
When this happens for files uploaded to Canvas, the file does not render correctly in the Canvas previewer because the browser interprets it as another file type consequently, users either see a string of code in the previewer or do not see the magnifying-glass icon for previewing the file at all. Older versions of Firefox can sometimes produce a mime-type error when uploading files to a website. There is Firefox-specific bug that can affect mime types for files. To stop this from happening, you must list files extensions without periods–doc, docx, pdf, etc. Periods (.) in “Restrict File Upload” ListĬanvas won’t let students submit file-upload online assignments if there is a period (.) for an extension in the list of accepted file-types in the “Restrict File Upload” field. For this reason, we do not recommend adding text files to Canvas. pptx can be downloaded from Canvas by clicking on a blue file link, but text files cannot be downloaded. It is not possible to download text files (.txt) that have been added to Canvas sites it is only possible to view a text file in the document previewer. Safari 13.1 Cross-site Tracking & Canvas.“Export Failure” for Duplicate File Names.
Some Special Characters Count as Words in the Rich Content Editor.An Unpublished Module Affects Its Published Items.Not Receiving Email Notifications? You Might Need to Confirm Your Email Address.“i” Character Not Displaying in Document Previews (Chrome 64).Post Final Grades for Muted Moderated Assignments before Unmuting.Regrade-Timing Issue for Canvas Quizzes.“Session Expired” Message When Viewing a Public Canvas Site.No Quiz Statistics for Classic Quizzes with More than 100 Questions or 1,000 Attempts.No Email Notifications for Courses in Future Terms, Just Push Notifications.Can’t Message Students in “ Concluded” Courses in Canvas.Grading History Not Displaying All Grade Changes.Video Comment in Peer Review Marked “Incomplete”.